Care At Home - Chinese Wellbeing

CARE AT HOME

Chinese Wellbeing is a well established home care provider inspected and rated as ‘Outstanding’ by the Care Quality Commission (CQC).

We provide a person centred homecare service to help you to remain independent within your own home for as long as possible.

We will conduct a home assessment and discuss your bespoke needs and together we will design a care package which will support you in various aspects of everyday life, including but not limited to; ‘Personal Care’, ‘Housekeeping’ and ‘Physical Assistance’. Our services are delivered by experienced bilingual home care assistants who will work with you to ensure you receive the highest possible standard of care.

Domiciliary Care (available as a Care package via the local authority or privately funded)

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What is included in this service?

The following is a list of services which is by no means exhaustive. If there is anything else we can support you or your loved ones with, please get in touch.

Personal Care

Showering/Bathing

Toileting

Help with incontinence care

Hair care and shaving

Applying medical and moisturising cream

Oral health care

Housekeeping

Preparing and serving meals

Heating control

Cleaning bathroom and kitchen appliances

Changing bedding

Emptying bins

General tidying up

Washing, drying and storing of bedding, towels and clothes

Physical assistance

Dressing and undressing

Pressure area care

Helping in and out of bed and chairs

Fitting and checking hearing aids and glasses

Medicate support

What languages and dialects
are available?

We will make every effort to ensure that your language and cultural needs are met by matching you with a Homecare Assistant who speaks your preferred language or dialect as follows:

English

Mandarin

Cantonese

Hakka

See Yip

Fukien

Shanghainese

Public Funding

We currently deliver care packages which are publicly funded through local authorities in addition to self funders. You may be eligible to receive help with funding your care from the Government. You have the right to request a free care assessment from your local social services department.

Direct Payments

If you have been assessed as requiring care services you may be offered direct payments. These are payments made directly to you from your local council so you are able to pay for the care service of your choice. If you are eligible for support with funding, your local council is duty bound to consider direct payments as an option for you. This leaves you free to purchase the services you prefer. If you wish to, you can purchase services above the value of the direct payment by adding your own funds.

Direct payments can mean greater flexibility as you can purchase services in addition to those your care assessment states. For further information, contact your local Social Services or see The Department of Health Guide to Direct Payments.

WHAT PEOPLE SAY ABOUT US...

‘Under Mark’s thoughtful arrangement, we have a carer (Po Chu) from Chinese Wellbeing since March 2017. They are so friendly, caring professional and understanding of dad’s needs. They make sure that Dad lives in a clean and comfortable environment. His daily meal is carefully prepared with less oil, sugar and salt. They made sure the fish is served boneless and the vegetables are cooked to his liking. It really moved me to see my dad receive the highest possible standard of care. Thank you. ‘

Jess, Bootle 

‘ My Mum has particular dietary requirements. The carer is courteous and polite and sympathetic to all my Mum’s needs. All meals are prepared carefully and she seems happier since the carer came. The standard of care has been as high as ever. well done. ‘

Li Hong, Aigburth 

‘Chinese Wellbeing has been very supportive and have been brilliant in finding the right carer for my wife when she first discharged from hospital after a hip replacement. Having a carer makes day to day life easier and I couldn’t thank her enough for being there. Will definitely recommend Chinese Wellbeing to anyone looking for a Carer for their loved ones.’

Hing, West Derby

‘ I cannot thank Chinese Wellbeing and the carer ( Mrs Fong) enough for all the hard work and dedication she showed in looking after my father in law. She treats him with kindness, consideration and courtesy. I just feel so lucky to have this company looking after my father in law.’

Sarah, Fazakerley

If you would like to receive further information on our policies and procedures and/or arrange for a quote for our Care at Home services, please contact:

Mark Chen, Registered Manager or David Yii, Care Manager on 0151 709 2643

markchen@chinesewellbeing.co.uk

davidyii@chinesewellbeing.co.uk