You can find impartial help, advice and information enabling you to navigate accessible health and social care systems.
Our useful links take you to a wealth of information and support which you may find helpful in maintaining your independence.
NHS Liverpool Clinical Commissioning Group (CCG)
They are responsible for planning and buying most NHS services for the people of Liverpool, including the care you receive at hospitals and in community clinics.
0151 296 7000
Advice on caring, finances and local carers’ groups.
Healthwatch Information Team
They provide information about the care choices you have and help you to navigate the health & care system.
0300 7777 007
Liverpool Healthy Homes The Healthy Homes team
They provide free help and advice to local people who are struggling to pay their energy bills and heat their homes.
0800 012 1754
Liverpool City Council’s social care contact service. They can be contacted 24 hours a day, every day of the year.
0151 233 3800
Carers Project, Local Solutions
They provide a wide range of support to enable people to continue to live at home and access the community around them.
0151 705 2307
Department for Work & Pensions
Responsible for welfare and pensions policy. Contact them about State benefits and pension enquiries.
Benefit Enquiry Line: 0800 882 200 & 0800 243 355
Pension Service Helpline
Advice and information for people with disability or mobility problems such as those receiving Attendance Allowance and Disability Living Allowance and their carers.
0845 606 0265
Winter Fuel Payment Helpline
Advice and information on Winter Fuel Payments.
0845 915 1515, 0800 085 7000, 0845 601 5613
Disability Living Allowance or Attendance Allowance Benefits Helpline
Disability and Carers Service.
0845 712 3456 & 0845 722 4433
Age Concern Liverpool and Sefton
A charity dedicated to protecting and promoting the wellbeing of people aged 50+.
0151 256 2566
Liverpool Shopmobility (Local Solutions)
They support people with mobility restrictions through the loan of mobility equipment.
0151 707 0877
Liverpool Disabled Living Centre
Provides independent information and advice on daily living equipment for older and disabled people.
0151 709 0121
International Pension Centre
Information about pensions and medical cover for those who live, or have lived, overseas.
0191 218 7777, 0191 218 2160, 0191 218 7280
The Royal National Institute for Deaf People (Action on Hearing Loss)
The charity making life fully inclusive for deaf people and those with hearing loss or tinnitus.
0808 808 0123
Liverpool Voluntary Society for the Blind
Liverpool and Knowsley’s main provider of services for blind and partially sighted people.
0151 221 0888