Chinese Wellbeing is a well established home care provider regulated by the Care Quality Commission (CQC). We provide a person centred homecare service to help you to remain independent within your own home for as long as possible.

We will conduct a home assessment and discuss your bespoke needs and together we will design a care package which will support you in various aspects of everyday life, including but not limited to; ‘Personal Care’, ‘Housekeeping’ and ‘Physical Assistance’. Our services are delivered by experienced bilingual home care assistants who will work with you to ensure you receive the highest possible standard of care.

What is included in this service?

The following is a list of services which is by no means exhaustive. If there is anything else we can support you or your loved ones with, please get in touch.

Personal Care

  • Showering/Bathing
  • Toileting
  • Help with incontinence care
  • Hair care and shaving
  • Applying medical and moisturizing cream
  • Tooth and denture care

 

Housekeeping

  • Preparing and serving meals
  • Cleaning bathroom and kitchen appliances
  • Heating control
  • Dusting and cleaning
  • Changing bedding
  • Emptying bins
  • Vacuuming and carpet cleaning
  • Washing, drying and storing of bedding, towels and clothes
  • General tidying up

 

Physical assistance

  • Dressing and undressing
  • Pressure area care (changing of service users position)
  • Helping in and out of bed and chairs
  • False limbs (fitting calipers and braces)
  • Fitting and checking hearing aids and glasses
  • Reading, letter writing and phone calls
  • Shopping and prescription errands
  • Caring for pets (inc. feeding and cleaning)

 

What languages and dialects are available?

We will make every effort to ensure that your language and cultural needs are met by matching you with a Homecare Assistant who speaks your preferred language or dialect as follows:

  • English
  • Mandarin
  • Cantonese
  • Hakka
  • See Yip
  • Fukien
  • Shanghainese

 

Public Funding

We currently deliver care packages which are publicly funded through local authorities in addition to self funders. You may be eligible to receive help with funding your care from the Government. You have the right to request a free care assessment from your local social services department.

 

Direct Payments

 If you have been assessed as requiring care services you may be offered direct payments. These are payments made directly to you from your local council so you are able to pay for the care service of your choice. If you are eligible for support with funding, your local council is duty bound to consider direct payments as an option for you. This leaves you free to purchase the services you prefer. If you wish to, you can purchase services above the value of the direct payment by adding your own funds.
Direct payments can mean greater flexibility as you can purchase services in addition to those your care assessment states. For further information, contact your local Social Services or see The Department of Health Guide to Direct Payments.

 

Contact

If you would like to receive further information on our policies and procedures and/or arrange for a quote for our Care at Home services, please contact Mark Chen, Registered Manager or David Yii, Care Manager on 0151 709 2643 or email as follows:

markchen@chinesewellbeing.co.uk
davidyii@chinesewellbeing.co.uk